Privacy Policy

Last updated :

Dewex places great importance on protecting your personal data. This policy describes how we collect, use, and protect your information in compliance with GDPR.

1. Data Collection

We collect the following data when you use our website:

  • Contact information: first name, last name, email, phone (via contact forms)
  • Navigation data: pages visited, duration, device used (via analytics cookies)
  • Audience measurement: an identifier limited to the browser tab, erased when it closes, used to count visits

2. Data Usage

Your data is used to:

  • Respond to your contact and quote requests
  • Improve the website user experience
  • Analyze traffic and site performance
  • Manage customer relationships and follow up on your requests

Legal basis: legitimate interest to answer your requests and measure site audience anonymously; consent for measurement and advertising cookies, which you may withdraw at any time; performance of the contract for subscribed services.

3. Cookies and Tracking Technologies

We use the following cookies:

  • Google Analytics: audience measurement and behaviour analysis. Set only after your consent to the “Analytics” group.
  • Microsoft Clarity: session recording to understand usability issues. Subject to the same consent.
  • Meta Pixel: measurement of our advertising campaigns. Set only after your consent to the “Marketing” group.

You may change or withdraw your consent at any time through the “Manage cookies” link at the bottom of the page, and disable cookies in your browser settings. Some features may then be affected.

4. Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access: obtain a copy of your data
  • Right to rectification: correct inaccurate data
  • Right to erasure: request deletion of your data
  • Right to object: oppose the processing of your data
  • Right to portability: retrieve your data in a structured format

To exercise these rights, contact us by email.

5. Security

We implement technical and organizational measures to protect your data: SSL/TLS encryption, secure hosting (Vercel), restricted data access, regular backups.

6. Retention Period

Your data is retained for the duration necessary for the purposes for which it was collected: 3 years for prospects, contract duration + 5 years for clients (legal obligations).

7. Contact

For any questions regarding this policy or your personal data, contact us:

Email : contact@dewex.io

Address : 1172 chemin des promeneurs, 34190 Laroque

A question about how your data is protected?

For any request concerning your data, write to us.