Dewex

1. Purpose

These Terms and Conditions govern Dewex's services, including (a) the Booking Platform — a custom booking website connected to the Dewex infrastructure — for tour operators, and (b) web services on subscription (WaaS) — creation and maintenance of websites and applications.

2. Services Offered

Booking Platform

Dewex designs and launches an independent booking website connected to the Dewex infrastructure: reservation management, Stripe payments, admin dashboard, multi-language support, OTA integrations, hosting and maintenance. The website belongs to the client; the booking infrastructure is provided as SaaS by Dewex.

Web Services (WaaS)

Dewex also offers websites and applications on a monthly subscription: design, development, hosting, maintenance and technical support. Pricing on custom quote.

3. Pricing

Booking Platform

Launch Pack: €1,950 excl. tax (one-time fee) — design, development, and launch of the booking website.
Dewex Infrastructure: €300 excl. tax / month — booking backend, hosting, updates, monitoring and technical support.

Web Services (WaaS)

Pricing on custom quote established after needs assessment. All prices are quoted in euros (EUR) excluding taxes and exclude any additional services not mentioned.

4. Payment Terms

For the Booking Platform: (1) Full payment of the Launch Pack (€1,950 excl. tax) at project start. (2) Monthly Dewex Infrastructure subscription (€300 excl. tax/month) starting at go-live. For WaaS services: terms defined in the quote. Payments accepted by bank transfer or credit card via Stripe.

5. Duration and Termination

The Booking Platform includes a minimum 6-month implementation period after go-live, required for system stabilization. After that, the monthly subscription renews month-to-month with no long-term commitment. Upon termination, the client retains their website; access to the Dewex infrastructure ends on the effective date.

The duration of WaaS services is defined in the quote. In case of early termination by the client, amounts paid remain acquired.

In case of payment delay, Dewex reserves the right to suspend services until the situation is resolved.

6. Intellectual Property

The website (code, design, content) is transferred to the client after full payment of the Launch Pack. The Dewex booking infrastructure (backend, API, management systems) remains property of Dewex. Since the website is independent of the backend, the client may connect their site to another booking system at any time. Dewex retains the right to use the work for portfolio purposes.

7. Liability

Dewex commits to providing services in accordance with professional standards. Liability is limited to the total amounts invoiced over the last 12 months. Dewex cannot be held responsible for indirect damages, loss of revenue or lost profits.

8. Applicable Law

These Terms and Conditions are subject to French law. In case of dispute, French courts shall have sole jurisdiction.